Help to buy property novices advised to avoid ‘call centre conveyancing’

Buyers taking advantage of Government backed low deposit mortgages have been advised to make sure they don’t ruin their dreams by making poor conveyancing decisions

The warning from QualitySolicitors Mander Cruickshank comes as the house price market enjoys its most buoyant time in years due to the Government’s Help to Buy scheme, which starts this week.

The scheme allows 95% mortgages and has led to recent house price growth, with Leicestershire’s property market receiving a huge boost.

Jim Abbott, a senior partner at QualitySolicitors Mander Cruickshank said the public has to be made aware that poor quality property legal assistance is in some cases leading to sales collapsing in the worst case, and at the bare minimum placing great loads of stress to everyone involved in the buying process.

Mr Abbott, whose firm has offices in Coalville and Hinckley, said: “Buying property is the most expensive transactions in most people’s lives and what all buyers need, is complete reassurance that the sale and purchase of the property is being handled in a professional and transparent way that can alert you to potential pitfalls and release as much as possible the burden of stress.”

He said QualitySolicitors Mander Cruickshank has been called on in many cases to help buyers frustrated that their purchase was going to fall through due to ‘call centre conveyancing.’

“We sometimes hear of buyers going with the firm recommended by the estate agents, which is often poorly trained operatives in call centre conveyancing environments. Generally the buyers end up suffering greatly as the wholly inadequate experience of dealing purely over phone with faceless people overseeing the most expensive financial transaction of their lives takes its toll,” he added.

“There are people ready to move who think everything is in place and ready for the big day only to have the rug swept from under their feet by some faceless individual, who just treats you as a number,” added Mr Abbott, whose firm have been in Coalville since 1923.

“While we hope that your property transactions runs smoothly sometimes they can be complex and that is why a strong relationship is needed between a home buyer and their solicitor,” he added.

“With most property transactions involving six figured fees nowadays good independent local law firms making sure that every detail has been looked at correctly, and acting in the client’s interest is by far the most sensible option,” he added.

Anyone wishing to speak to QualitySolicitors Mander Cruickshank about property issues can do so on 01530 510666.

Any queries call Nolan PR on 01564 822861/ 07505 133302

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Coalville: 01530 510666 or Hinckley: 01455 614208