Direct lawyer contact
At Mander Cruickshank Solicitors, we work hard to make sure that you are able to speak directly with the lawyer who has conduct of your case. We will ensure that you know their name, and have direct access to them whenever you need to.
We always allocate a named lawyer who will have ultimate responsibility for your case. Not only will you know their name, but you you will also have their direct email address, and wherever possible, a direct dial number too. We have an out of hours emergency telephone number that enables you to speak to a lawyer at any time of day and night if an emergency arises.
Whilst there are inevitably times when your lawyer is busy, such as in Court dealing with another case or in a meeting, we ensure that you have access to their assistant and secretary so that you can talk to a member of your lawyer’s team who will know about your case and often help to progress your enquiry quickly and efficiently.
What we will never do at Mander Cruickshank Solicitors, is fob you off and make you call back later, or leave a message on a desk unattended.
With Mander Cruickshank Solicitors, just pick up the phone and speak to someone who knows you and your case. It is as simple as that.